COVID-19 UPDATES & HEALTH PRECAUTIONS
Along with each of you, we are saddened by the effect of the Coronavirus disease (COVID-19) on our Seattle neighbors, local community and our extended global community. As a local and small business, we'd like to take a moment to let you know what we are doing to protect your health and the health of our team during this time.
We would like to reassure you that your health and the health of our team is our top priority. We uphold the highest standards in safety and hygiene in our local kitchen. Each of our team members is trained in all local food handling policies and hold a Washington State Food Handler's Permit. Our team has been trained on strictly adhering to all health and safety policies, with special attention to frequent hand washing and utilizing personal protective wear including gloves & masks to prevent contamination. We are committed to working closely with our local Health Department to stay up-to-date on any new safety recommendations or procedures.
Below are some of the additional precautionary steps we are taking:
-We will be rotating through new cooler bags & all returned bags will be placed in a two week containment period before being cycled back into deliveries.
-All reusable ice packs are being washed through our industrial dishwasher upon return which kills bacteria with high heat & sanitizer solution.
-All of our delivery drivers are equipped with disposable gloves & will change gloves with each individual delivery drop.
-We continue to deliver with contact-less delivery methods - we drop the delivery at your door & text you once it has been delivered.
-Our kitchen staff & production staff continue to utilize the highest health & safety precautions as outlined by the local Health Department.
Our mission has always been to provide healthy, delicious & nourishing meals to our local community. We will continue to create the highest quality of food offerings, carefully crafted with ingredients to support healthy immune systems and overall wellness. We will continue to deliver directly to your homes to ensure the most convenient service we can offer to you.
THE MEAL PLANS
Do you work around allergies and dislikes?
We do our best to work around all allergies and dislikes. After you add a program to your cart, list your allergies in the "Leave a note about your order" box, and we'll work around them in all of your meals. We want you to enjoy every bite.
*We work in a shared kitchen space where nuts, shellfish, gluten and dairy are processed. If you have a severe allergy, we don't recommend the program.
Are your meals designed for weight loss?
The primary purpose of our meals is to help you feel your best. We find that feeling your best often leads to looking your best too. We don’t describe our program as a diet plan, but many of our clients find that by sticking to Kerala Co for all of their meals, they will naturally ditch unwanted pounds.
How many calories are in your meal?
We believe in focusing on whole foods and healthy ingredients and filling your body with the right nutrients. Worrying about every single calorie can lead to inadequate nutrition, and an obsession with, in our opinion, the wrong priorities. Therefore, we don’t provide exact calorie counts for each meal, On average, our meals range from 450-650 calories.
Do I need to cook the meals?
Your meals arrive ready to enjoy! You can place your meal container directly into the microwave for 2-3 minutes, or transfer to another dish to heat in the oven for 10 minutes at 350 degrees.
Do I need to buy any ingredients?
Each meal is complete and balanced so you don’t need to add any other ingredients.
Do you provide snacks?
Our menu doesn’t include snacks, but you can email us at email@example.com for our favorite snack ideas and recipes.
Can I get meals for the weekend?
Currently we don’t offer meals for Saturday and Sunday. Many of our clients order a few extra meals during the week to save for the weekend!
Do you offer gluten free meals?
All of our meals are completely gluten-free. If you are gluten-free for medical reasons (ie celiac), please list it in your order notes so we can be extra cautious to avoid cross contamination.
Do you offer dairy-free meals?
We do! Dairy doesn't come up much in our menu, but if you'd like to avoid it altogether just list "dairy free" in your order notes. We use some soy products, so if you are soy-free just list that in your ingredient notes as well.
Is your Plant-Based Menu vegan?
Our Plant-Based Menu combines vegetarian-friendly proteins with powerful superfood plants. Some of the meals will contain eggs, dairy products, or honey. If you would like a fully vegan meal plan, please note "vegan" in your order notes.
What’s the order deadline for next week?
The cutoff for next week’s meals is Thursday night at 11:59pm. Orders placed Friday or later will start the following week. If you’d like to start mid-week, call 833-KERALA-1 for options.
Do I place a new order each week?
Order next week's meals by Thursday at 11:59pm. If you sign up for Subscription during checkout you'll receive 5% off every week. You can skip, pause, or change your plan anytime.
What if I don’t need meals for every day?
That’s totally fine! We have meal plans available for every schedule. You can choose to order 3, 4, or 5 days per week. For each day you’re receiving meals, you can choose between Breakfast, Lunch, and/or Dinner.
Do I pick the meals I get each week?
Our chef designs a new menu each week based on the season’s freshest ingredients. You can input any allergies and dislikes in your notes during checkout, and we’ll work around them in your meals. For example, if Monday’s dinner includes zucchini but you listed Zucchini as a dislike during checkout, we’ll sub it out for another vegetable!
What’s the cost for delivery?
Delivery is included with your weekly orders, so you don’t pay any additional fees.
What days do you deliver?
We deliver Sundays (with meals for Mon, Tues & Wed) and Wednesdays (with meals for Thur & Fri).
What time can I expect deliveries?
Most deliveries arrive between 1 and 9pm. The ice packs will keep your meals cold for at least 4 hours after delivery. Bring your cooler inside, put your containers in the fridge, and set your cooler bag and ice packs back out on the porch. We’ll pick it up when we make your next delivery.
Where do you deliver?
We deliver to most of King County. Currently we deliver to Lynnwood, Mill Creek, Mountlake Terrace, Edmonds, Shoreline, Seattle, Tukwila, Burien, Renton, Bellevue, Kirkland, Bothell, Kenmore, Woodinville, Redmond, and Issaquah. If you’re wondering about delivery times to your neighborhood, email us at firstname.lastname@example.org for more details.
Do I keep the cooler bag?
The cooler bag and ice packs belong to Kerala Co, and we re-use them over 20 times to prevent waste. Keep the ice packs in the cooler bag and set out on your porch before your next delivery. We’ll pick up the bag and replace it with your next set of meals. If you don’t have any upcoming deliveries scheduled, email us at email@example.com and we’ll add you to the pickup schedule on the next Sunday or Wednesday delivery day. Bags not returned within 1 month of your last delivery will incur a $20 cooler bag fee.